Safety Guidelines

Effective Date: September 10, 2025

Last Updated: September 10, 2025

Your safety is our top priority. These guidelines help you stay safe while using Flin's marketplace, housing, and community features.

🚨 Emergency Situations

If you're in immediate danger or experiencing an emergency, contact local authorities first:

Emergency Services

Call 911

Campus Security

Check your campus directory

Crisis Hotline

988 (Suicide & Crisis Lifeline)

After ensuring your safety, please report the incident to Flin at contact@flin.college with "URGENT SAFETY ISSUE" in the subject line.

1. General Safety Principles

🛡️ Trust Your Instincts

  • If something feels wrong, it probably is
  • Don't ignore red flags or gut feelings
  • It's okay to cancel or leave if you feel unsafe
  • Your safety is more important than any transaction

👥 Stay Connected

  • Tell someone where you're going and when
  • Share location with a trusted friend during meetups
  • Keep your phone charged and accessible
  • Have a check-in plan with friends or family

1.1 Core Safety Rules

  • Meet in public places: Always choose well-lit, populated areas for initial meetings
  • Bring a friend: Consider bringing someone with you, especially for higher-value transactions
  • Verify identity: Confirm the person is a legitimate student before meeting
  • Use secure payment methods: Avoid cash for large amounts; use traceable payment methods
  • Keep personal information private: Don't share your address, financial details, or other sensitive information

1.2 Red Flags to Watch For

  • Pressure tactics: Rushing you to make quick decisions
  • Too good to be true: Prices significantly below market value
  • Poor communication: Evasive answers, poor grammar, or generic responses
  • Unusual payment requests: Gift cards, wire transfers, or cryptocurrency
  • Meeting location changes: Last-minute requests to meet in private or isolated areas
  • No student verification: Inability or unwillingness to verify student status

2. Marketplace Transaction Safety

2.1 Before the Transaction

Preparation is key to safe transactions:

  • Research the seller/buyer: Check their profile, reviews, and ratings
  • Ask detailed questions: Get specifics about condition, age, and any issues
  • Request additional photos: Ask for more angles or specific details
  • Verify functionality: For electronics, ask for proof that items work
  • Agree on meeting details: Time, location, payment method, and what to bring

2.2 Safe Meeting Locations

✅ Recommended Meeting Spots

  • Campus library or student center
  • Coffee shops or restaurants
  • Campus security office area
  • Busy campus quad or common areas
  • Local police station parking lots (many have designated safe exchange zones)
  • Well-lit parking lots with security cameras

❌ Avoid These Locations

  • Private residences (yours or theirs)
  • Isolated areas or empty buildings
  • Parking garages (especially at night)
  • Secluded parts of campus
  • Areas without cell phone coverage
  • Locations far from help or witnesses

2.3 During the Transaction

  • Arrive on time: Don't keep others waiting in public spaces
  • Inspect thoroughly: Check condition, functionality, and authenticity
  • Test electronics: Make sure devices turn on and work properly
  • Count money carefully: Verify all bills are genuine if using cash
  • Get a receipt: Write down transaction details and both parties' information
  • Trust your instincts: If something feels wrong, politely end the transaction

2.4 Payment Safety

Safe Payment Methods

  • PayPal Goods & Services
  • Venmo (for people you know)
  • Cash (for smaller amounts)
  • Campus payment systems
  • Bank transfers (with protection)

Avoid These Payments

  • Gift cards or prepaid cards
  • Wire transfers or Western Union
  • Cryptocurrency
  • Checks from unknown people
  • Payment apps without protection

3. Housing Safety

3.1 Finding Safe Housing

Whether you're looking for housing or offering a room, prioritize safety:

  • Verify legitimacy: Confirm the person has authority to rent or sublet
  • Research the area: Check neighborhood safety ratings and campus proximity
  • Visit in person: Never rent sight unseen or based only on photos
  • Bring a friend: Have someone accompany you to viewings
  • Check references: Ask for previous landlord or roommate references

3.2 Roommate Safety

  • Meet in public first: Get to know potential roommates before committing
  • Check social media: Look for red flags or concerning behavior
  • Ask the right questions: Lifestyle habits, cleanliness, guests, and boundaries
  • Get everything in writing: Rules, expenses, and expectations
  • Emergency contacts: Exchange emergency contact information
  • Trial period: Consider a short-term arrangement first

3.3 Housing Scam Warning Signs

🚨 Common Housing Scams

  • Upfront payment demands: Requiring full payment before viewing
  • Too cheap rent: Prices significantly below market rate
  • Overseas landlords: Cannot meet in person or show property
  • Fake photos: Stock photos or images from other listings
  • Urgency pressure: Must decide immediately or "others are interested"
  • Wire transfer requests: Asking for money via untraceable methods
  • No lease agreement: Unwilling to provide proper rental documents

3.4 Legal Protection

  • Read lease agreements: Understand all terms and conditions
  • Know tenant rights: Research local and state tenant protection laws
  • Document everything: Keep records of payments, communications, and issues
  • Security deposits: Understand when and how deposits will be returned
  • Insurance needs: Consider renter's insurance for personal belongings

4. Event Safety

4.1 Before Attending Events

  • Research the organizer: Verify they're legitimate and have a good reputation
  • Check event details: Location, time, capacity, and safety measures
  • Tell someone your plans: Share event details and expected return time
  • Plan transportation: Know how you'll get there and back safely
  • Bring a friend: Attend with people you trust when possible

4.2 During Events

  • Stay aware: Keep your phone charged and stay alert to your surroundings
  • Stick together: Don't leave friends behind or go off alone
  • Watch your drinks: Never leave drinks unattended or accept drinks from strangers
  • Know the exits: Identify exit routes in case of emergency
  • Trust your instincts: Leave if you feel uncomfortable or unsafe

4.3 Alcohol and Party Safety

Important Reminders

  • Legal drinking age: Must be 21+ to consume alcohol in the US
  • Know your limits: Drink responsibly and pace yourself
  • Never drink and drive: Plan safe transportation in advance
  • Consent matters: Alcohol cannot give or receive consent
  • Look out for others: Help friends stay safe and get help if needed
  • Campus policies: Follow your school's alcohol and party policies

5. Online Safety and Privacy

5.1 Protecting Personal Information

  • Limit what you share: Don't post your full address, schedule, or financial information
  • Use Flin messaging: Keep initial conversations on platform before sharing phone numbers
  • Be careful with photos: Avoid images that reveal personal information or location
  • Privacy settings: Review and adjust your profile visibility settings
  • Social media caution: Be mindful of what you share on linked accounts

5.2 Recognizing Scams

🚨 Common Online Scams

  • Fake payment confirmations: Screenshots that can be easily faked
  • Overpayment scams: Sending too much money and asking for refund
  • Shipping scams: Fake shipping labels or tracking numbers
  • Identity theft: Requests for Social Security or banking information
  • Romance scams: Building fake relationships to get money
  • Investment scams: Get-rich-quick schemes or cryptocurrency cons

5.3 Account Security

  • Strong passwords: Use unique, complex passwords for all accounts
  • Two-factor authentication: Enable 2FA when available
  • Regular updates: Keep your app and device software updated
  • Secure networks: Avoid public Wi-Fi for sensitive transactions
  • Log out properly: Sign out of accounts on shared devices

6. Mental Health and Wellbeing

6.1 Recognizing Stress and Burnout

College can be stressful. Watch for signs you need support:

  • Academic pressure: Overwhelming workload or performance anxiety
  • Financial stress: Struggling to afford necessities or education costs
  • Social isolation: Feeling disconnected from peers or support systems
  • Sleep disruption: Trouble sleeping or constant fatigue
  • Mood changes: Persistent sadness, anxiety, or irritability

6.2 Campus Resources

Available Support Services

  • Counseling centers: Free or low-cost mental health support
  • Academic advisors: Help with course planning and academic stress
  • Financial aid offices: Assistance with tuition and living expenses
  • Health centers: Medical care and health education
  • Campus security: 24/7 support for safety concerns
  • Peer support groups: Connect with students facing similar challenges

6.3 Crisis Resources

24/7 Crisis Support

  • National Suicide Prevention Lifeline: 988
  • Crisis Text Line: Text HOME to 741741
  • National Sexual Assault Hotline: 1-800-656-HOPE (4673)
  • National Domestic Violence Hotline: 1-800-799-7233
  • SAMHSA Helpline: 1-800-662-4357 (mental health/substance abuse)
  • Campus emergency line: Check your student handbook

7. Financial Safety

7.1 Protecting Your Finances

  • Budget wisely: Track income and expenses to avoid overspending
  • Monitor accounts: Check bank and credit card statements regularly
  • Avoid debt traps: Be cautious with credit cards and high-interest loans
  • Emergency fund: Save money for unexpected expenses
  • Identity protection: Safeguard Social Security number and financial information

7.2 Common Financial Scams Targeting Students

⚠️ Beware of These Scams

  • Student loan forgiveness scams: Fake programs requiring upfront fees
  • Scholarship scams: "Guaranteed" scholarships that require payment
  • Credit card offers: High-interest cards targeting young adults
  • Work-from-home schemes: MLMs or fake job opportunities
  • Fake financial aid: Phishing emails about FAFSA or aid applications
  • Investment scams: Cryptocurrency or stock "opportunities"

7.3 Smart Money Habits

  • Use Flin wisely: Buy/sell to save money, but don't overspend
  • Compare prices: Research market values before buying or selling
  • Keep receipts: Document transactions for warranty or dispute purposes
  • Plan major purchases: Sleep on big decisions and research thoroughly
  • Build credit responsibly: Pay bills on time and keep balances low

8. Reporting Safety Issues

8.1 When to Report

Report safety concerns immediately when you experience or witness:

  • Threats or harassment from other users
  • Suspicious or fraudulent activity
  • Safety issues during transactions or meetups
  • Inappropriate behavior at events
  • Violations of community guidelines
  • Technical issues that could compromise safety

8.2 How to Report

Through Flin

  • Use in-app report buttons
  • Screenshot evidence if possible
  • Email contact@flin.college
  • Include "SAFETY ISSUE" in subject

External Authorities

  • Campus security for on-campus issues
  • Local police for criminal activity
  • Title IX office for harassment
  • FTC for consumer fraud

8.3 What to Include in Reports

  • Detailed description: What happened, when, and where
  • User information: Profile names, usernames, or contact details
  • Evidence: Screenshots, photos, or messages
  • Impact: How the incident affected you or others
  • Immediate needs: Whether you need urgent assistance

9. Safety Resources and Support

9.1 Emergency Contacts

Keep These Numbers Handy

Emergency Services: 911

Campus Security: [Your campus number]

Campus Health Center: [Your campus number]

Trusted Friend/Family: [Personal contact]

Academic Advisor: [Your advisor]

Flin Support: contact@flin.college

9.2 Safety Apps and Tools

  • Campus safety apps: Many schools have their own safety apps
  • Location sharing: Share your location with trusted contacts
  • Emergency alerts: Sign up for campus and local emergency notifications
  • Transportation apps: Use reputable rideshare or public transit apps
  • Personal safety devices: Consider safety whistles or personal alarms

9.3 Building Your Safety Network

  • Stay connected: Maintain relationships with family and friends
  • Join communities: Participate in clubs, organizations, or study groups
  • Know your neighbors: Build relationships with dorm or apartment neighbors
  • Find mentors: Connect with upperclassmen, faculty, or staff
  • Be a good friend: Look out for others and ask for help when needed

10. Staying Safe Year-Round

10.1 Seasonal Safety Considerations

Fall/Winter

  • Earlier darkness affects meetup timing
  • Weather impacts transportation safety
  • Holiday scams increase
  • Seasonal depression awareness

Spring/Summer

  • More outdoor events and activities
  • Housing searches for next year
  • Internship and job search safety
  • Travel and moving considerations

10.2 Academic Year Transitions

  • New student orientation: Extra vigilance during adjustment periods
  • Finals stress: Increased vulnerability to scams and poor decisions
  • Move-in/move-out: Busy times with increased theft and scam risks
  • Study abroad: Additional safety considerations for international travel

11. Contact and Support

Your safety is our highest priority. If you have questions about these guidelines or need to report a safety issue:

Flintime Inc. Safety Team

254 Chapman Rd, Ste 208 #20381

Newark, Delaware 19702, US

Email: contact@flin.college

For safety issues, use these subject lines:

  • "URGENT SAFETY ISSUE" - for immediate concerns
  • "Safety Report" - for non-urgent safety violations
  • "Safety Question" - for guideline clarifications
  • "Safety Feedback" - for suggestions and improvements

We respond to safety reports within 2-4 hours during business hours and monitor urgent reports 24/7. For immediate emergencies, always contact local authorities first.

Remember: Safety is a Community Effort

Every member of the Flin community plays a role in keeping everyone safe. By following these guidelines, looking out for each other, and reporting concerns when they arise, we create an environment where all students can thrive. Stay alert, trust your instincts, and don't hesitate to ask for help when you need it. Together, we can make Flin a safe and supportive space for every student.